Reviews

Great service. Rizzo & Jeremy kept me updated with my car’s services it was receiving. Open communication, professional, courteous, and so nice. Thank you so much.

Second time around was perfect

Huge shout out Manuel Contreras and the whole team really nice people and so patient with us .

They crashed my truck during service and no one has reached out to even talk to me about it .

The best experience I’ve had so far at time of purchasing a vehicle. I was treated like family and all my questions were answered

Service Tech was outstanding

Jeremy Chavez was great. He took me in right away and provided excellent customer service. Your technicians did an amazing job installing our new GMC parts to our 2024 Sierra.

First of all, I went in on June 17th for a diagnostic and the service manager told me he would order the parts needed for my service and for me to give a call back in 7-10 business days if I hadn’t heard from them. I waited a few more days than the 10 to call and when I did, I was told that no parts had been ordered. The girl I spoke to told me she would overnight the items and call me within 2-3 day. Service manager calls me to tell me the parts had arrived, but that there were no appointments available until a week out. I took the appointment for Tuesday the 15th at 10:30 am and was told my car should be available by the end of the day. Later that day I get a call telling me that unfortunately they wouldn’t have it ready, that it was a 5 man job and that they wouldn’t do the best to get it done the next day by the morning since I told them I had an appointment on Wednesday at noon. I get a call from service manager on Wednesday at around 11:30 telling me that the technician was not yet able to work on my vehicle, but that he would have it done by the end of the day! Why schedule an appointment for a day if no technicians were available to work on the vehicle? This has been an ongoing problem at this dealership and to be honest I would not recommend them at all!

Excellent care by the Service Department and appreciate the solid work performed.

Everyone was very kind and they worked with me and my needs. The supervisor was very kind. I just wish someone would have gotten through all the particulars of the car. We are trying to figure thing out as we go.